What do we do with your personal information?
The primary purpose of our collection of this information is to be able to provide products and services to you, to provide you with customer support services, to seek your opinion from time to time, and to compile marketing and other statistics for use by Sony. Sony may also use this information with data from third parties to provide information to you on Sony products, services and promotions, and on complementary products and services offered by our affiliated companies and other companies. At times we collect Personal Information with third parties, who may also keep your Personal Information.
When we do so, the identity of the third party will be made known to you. Personal History information is primarily used for customer support, statistical and customer services purposes.
Your Personal Information and Personal History will be kept confidential and used to enrich your customer relationship with Sony. For instance, we may inform you of product upgrades, special offers, updated information and other new Sony products and services we feel may be of interest to you. When you visit our company web sites, we want to help you find information quickly and to personalize your visits.
We protect your personal information
We will not share your Personal Information with anyone outside Sony and its affiliated companies, except to the extent necessary to fulfill the purposes described or where we have collected Personal Information with a third party as noted above. When we employ other companies and individuals to perform functions on our behalf – such as delivering products, sending postal or electronic mail, analyzing data, taking product orders, providing marketing assistance, processing credit card payments and providing other forms of service – and where we collect Personal Information with third parties, we ensure by contractual means that these third parties may not use your Personal Information for any other purpose without your knowledge and consent.
Your personal information may be maintained and processed by our affiliates and other third party service providers in the US or other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
Our Information Policy Re: Children
If you are under 13 years of age, you should not provide any personally identifiable information to Sony without the knowledge and permission of your parent or guardian. If we learn that you are under 13 years of age, we will not use any personally identifiable information about you without the consent of your parents or guardian, except as allowed by law. This may mean that you will be unable to participate in some activities offered by Sony without that consent.
In some circumstances, we may ask our customers and web site visitors to provide us with contact information of their parent or guardian. We will use this information only for the purpose of contacting the parent or guardian to notify them of our information practices with respect to children, to notify that person of a child's participation in one of our promotional activities or on one of our web sites, and/or to seek the consent of the parent or guardian to such participation.
The parent or guardian of any person under the age of 13 whose Personal Information we have collected may ask to review that Personal Information and to have it deleted (subject to certain restrictions). For more information on how to do this, please contact Sony as indicated below.
Legal, Government & Other Disclosures
Sony, our affiliates and our Canadian, US and other service providers may provide your Personal Information and Personal History Information to appropriate third parties including law enforcement or other government agencies in connection with a criminal investigation, fraud prevention or other legal action, or if Sony reasonably believes it is necessary to protect Sony including its systems and operations, its customers or the public, or as otherwise required by applicable Canadian, US or other law.
Sony web sites may contain links to other sites. Sony and its affiliates are not responsible for the privacy practices or the content of such sites and expressly disclaim all liability associated with your use of and the content on such other sites.
We encourage communication
Personal Information submitted to us in any application for employment is not used for marketing purposes.