Service and Support » Consumer Products »
Sony Care Extended Service Plan
Sony products are built to a higher standard of workmanship than competitive offerings. Alongside style and technological innovation, reliability and longer product life are two Sony product hallmarks. While the standard Sony warranty covers normal wear and tear and a base level of customer support, sometimes a higher level of service and support is desired. That's why we now offer Sony Care extended service plan. If your Sony product requires attention, simply flash your Sony Care extended service plan receipt at any authorized Sony service centre in Canada. We'll fix your Sony -- no charge!
The Benefits of the Sony Care extended service plan
- Sony Care extended service plan pays for complete service of warrantable items as described in the original warranty terms and conditions.
- There are no service administration fees or deductibles.
- Sony Care extended service plan allows you to extend your original warranty by 1 or 2 years for a maximum of 5 years service protection on selected products from their date of purchase. Prior to the end of your Sony Care extended service plan, you may renew your coverage.
- Should you wish to sell or give your Sony Care extended service plan protected product to someone, the balance of the service plan is transferable, without charge, to the new owner.
- Sony products covered: Television, Personal and Home Video; portable, Hi-fi, DAT, MiniDisc, and Car Audio; Telephones; PlayStation™; CD Rom Discman™; Digital Mavica™.
How to Purchase a Sony Care extended service plan
Online at Sony Store Canada: Purchase a Sony Care extended service plan while shopping on www.store.sony.ca during your order of your new Sony product or after your initial product purchase.
At a Sony Store retail location: Sony Care extended service plan can be added to your product purchase or it can be purchased at a later date (within the manufacturer's warranty period).
By phone through the Sony Care extended service plan hotline at 1-800-773-9667: Once you have purchased the product, you can call this hotline to purchase Sony Care extended service plan.
For more details, please visit Sony Care extended service plan Manufacturer's Extended Warranty Plan or Call 1-888-289-7669
Copyright © 2008, Sony of Canada Ltd.